by Jeff Yablon | Jan 19, 2010 | Business Process, Development, Media
What do you do when your partner becomes your direct competitor? You could stick your head in the sand, but I promise that won’t work. You could sue them, but unless you’re an attorney and in the lawsuit business it isn’t a long-term solution. Or you...
by Jeff Yablon | Jan 15, 2010 | Media
You heard it here first: Two days ago, a Scam looking to steal your Twitter password ran wild. We warned you immediately. Twitter Phishing Scam! A few minutes ago, I received notice from Twitter of the scam: TWO DAYS, Twitter? And when you were...
by Jeff Yablon | Jan 15, 2010 | Business Process, Media
Old saying: those who don’t remember history are doomed to repeat it. Aside from the value that old axiom has with keeping young children in line and in school, it carries a business change lesson, too, and I’ll phrase it as another old saw: if you put...
by Jeff Yablon | Jan 13, 2010 | Customer Service, Media
If I hadn’t seen it I wouldn’t believe it. Yesterday the Huffington Post ran an opinion piece about communications. Specifically, it was about e-mail and how the impersonal, lacking-in-inflection nature of the medium leaves—even creates— too much room for...
by Jeff Yablon | Dec 28, 2009 | Business Process, Media
Heads Up: I’m about to tell you more about business and this web site than you wanted to know. Please pay attention, because your business survival in the 2010’s depends on it. Your next business change could be “no more business”. On...
by Jeff Yablon | Dec 24, 2009 | Business Process, Media
Wow. Two Kim Kardashian references in one week. I’m getting ready to call a moratorium on celebuntantes. A couple of days ago I pointed out that Kim Kardashian might be in hot water with the FTC over her non-disclosed paid-endorser schtick for Carl’s Jr....