by Jeff Yablon | Jun 10, 2010 | Business Process, Media
I’m a nice guy. I swear, it’s true. But I take the contrarian view on lots of issues, and that can make dealing with me quite a challenge. I know this about myself. And I lay it right out and accept that there are going to be people who like me and others...
by Jeff Yablon | Jun 9, 2010 | Business Process, Design
I love what I do. I sure hope you feel the same way; with the ever-blurring lines between our professional and personal lives you have to, or bad things will happen. I help businesses get more efficient, help the people who run them maintain perspective, and I play...
by Jeff Yablon | Jun 8, 2010 | Business Process, Design
So the new iPhone is now official. And I have to hand it to Steve and Company: it looks magnificent. No small compliment, that. I’ve never been an iPhone fan, and I have to admit that between the design improvements, some neat new features, and the addition of...
by Jeff Yablon | Jun 7, 2010 | Business Process, Design, Marketing, Media
Last week, I came across a news story that made me think, and got me talking with a colleague or two. You probably saw or read it: a woman sued Google when the directions she got from Google Maps put her in the wrong place at the wrong time at she was struck by a...
by Jeff Yablon | Jun 4, 2010 | Business Process, Customer Service, Media
Last November, I wrote a post detailing the customer service issues and software problems with SplashData ‘s SplashID for Android software. That post is the most popular page on the Internet dealing with the problems in SplashID for Android, and when SplashData...