by Jeff Yablon | Mar 2, 2010 | Business Process
Last week I made some noise about how ridiculous Facebook’s US Patent 7,669,123 is, and asked you to make noise too. Now, Our friends at Apple are showing us a real-world here-and-now example of why software shouldn’t be patentable under most...
by Jeff Yablon | Mar 1, 2010 | Business Process, Customer Service
Here’s a Business Change you need to think about right now: Are you speaking the same language as your customers? I have opinions about outsourcing to far-flung countries, but today’s context has nothing to do with that. Today being the first day of the...
by Jeff Yablon | Feb 26, 2010 | Business Process, Media
How can US Senators be so unclear about the meaning of the laws they write? Today Senator Herb Kohl of Wisconsin, who not coincidentally chairs the antitrust subcommittee of the Senate Judiciary Committee, asked NBC to explain why certain Olympic events, available on...
by Jeff Yablon | Feb 25, 2010 | Business Process, Content
Who Wants a Patent? Because they seem to be getting handed out for just about anything. I’ve long believed that in general software patents are a very bad idea. This week the United States Patents and Trademarks Office set a new record for calling something...
by Jeff Yablon | Feb 25, 2010 | Business Process, Media
I’m being less social. My Twitter Community has spoken. As cool a thing as social networking is (or can be), every time you write something you risk rubbing the people who follow you the wrong way. You probably want to avoid the “I’m Eating...
