by Jeff Yablon | Mar 9, 2010 | Business Process, Content, Development, Media
Ever wonder how your favorite television programs come to be on Hulu? Think about it: the studios that own the rights to those shows don’t like giving them away. They sell episodes on iTunes, they sell DVD collections of their programming, and they sell...
by Jeff Yablon | Mar 8, 2010 | Business Process
In today’s world, there are a lot of ways to get ripped off. Ever since software became a mass distribution item, companies have sought ways to protect their products from copying by people who hadn’t paid to use it. In the old days that was called...
by Jeff Yablon | Mar 5, 2010 | Business Process, Customer Service, Development
Think Customer Service is an oxymoron? Turns out you’re right. I’ve written on this topic before. From the supposed communications expert who told me that she didn’t want to hear my opinion, to the software company that thought a good way of doing...
by Jeff Yablon | Mar 4, 2010 | Business Process, Marketing, Search Engine Optimization SEO
Think you can do your own Search Engine Optimization? Think again. Even Google can’t figure out SEO. That’s right, the people who we all look to for SEO approval in practically the way a child tries to please daddy doesn’t do a very good job of...
by Jeff Yablon | Mar 3, 2010 | Business Process
Wouldn’t it be great if software was free? Heck, wouldn’t it be great if everything was free? And a better question: am I talking about “free of charge”, or walking a “Free to Be You and Me” metaphor? Dries Buytaert, the founder of...
