by Jeff Yablon | Oct 29, 2010 | Business Process
This week, it became way easier to steal other people’s log-in information at Starbucks and in other public W-Fi locations. Firesheep, an add-on for the Firefox web browser, lets you see the cookies in the computers that other people logged into the same WiFi...
by Jeff Yablon | Oct 28, 2010 | Business Process, Media
I’d offer up a pithy commentary on the broken education model in this country, but this video does it better than I could ever hope to: Where’s the business change takeaway? I’d like you to take a look at this post from about a year back, about the...
by Jeff Yablon | Oct 27, 2010 | Business Process
If you live in a city, near enough to the broadcast towers that send out television signals, and are OK receiving only the broadcasts that are available “over the air”, TV is free. Always has been, at least here in the United States. Television stations...
by Jeff Yablon | Oct 26, 2010 | Business Process
Articles like this one are published thousands of times each day, millions of people read them, and they’re . . . wrong. And now you know why you need to hire The Answer Guy to help guide your business change. The author of that article has the right...
by Jeff Yablon | Oct 25, 2010 | Business Process, Customer Service
I’m not big on being politically correct “just because”. In fact, while there are places where PC behavior is important (no sexual harassment, please!), shaking things up every now and then is a good thing. It’s how business change gets...
