by Jeff Yablon | Jul 3, 2012 | Business Process, Customer Service, Marketing, Media
Yesterday, I told you about great customer service—and really bad customer service, too, from my recent trip to London. Today, we’re back in The States, and the customer service protagonist du jour is one Louis CK. Yes, that Louis CK. The foul-mouthed and funny...
by Jeff Yablon | Jul 2, 2012 | Customer Service
I have a way of speaking that, if you don’t know me, sounds like I’m approaching life from a negative direction. Nothing could be further from the truth; I’m better at seeing silver linings than most people, and way better at playing devil’s...
