Do Clothes Still Make The Man?

Back in the day (depending on your age this might seem like a really long time ago) there was a saying that clothes make the man. It’s not a literal statement, of course, but its meaning is fairly obvious. Today’s business change question is Do Clothes...

Restaurant Management

We’re big proponents of the idea that management techniques transfer easily from industry to industry. In fact, I’m known to say that 95% of businesses do 95% of the same thing 95% of the time. But Restaurant Management is special. Restaurant Management is...

Selling to Small Business

Selling is hard. Selling to Small Business is harder. Wait, check that; selling to small business is A LOT harder. It was true when I wrote about selling to small business in 2011, and it’s just as true now. In fact, selling to small business just keeps getting...

How Websites Should Work

In life, as in business, some things are best thought of as magic. Don’t ask how they work, just be happy they do. On the other hand, some things work well enough—until you start thinking about what “well enough” means. Websites fall into this...