by Jeff Yablon | Sep 2, 2011 | Business Process, Marketing
To say I’m disgusted at Facebook giving up on Groupon-like daily deals would be a huge understatement. But I have no better words. Sure, as Megan Casey points out in this terrific article, it’s consumers who win the most in the Daily Deals game, and with...
by Jeff Yablon | Jun 30, 2011 | Business Process
As useful as I find my Smartphone, one thing I’ve been aware of ever since I drank the Verizon Droid Kool-Aid is that I need to pay attention to how it works (that is, what Apps I have installed and what they do) in order to get the most out of it. Which is too...
by Jeff Yablon | Jun 29, 2011 | Business Process, Customer Service
Don’t you love a bargain? I practically jumped out of my shoes when my local CVS gave me a free bottle of vitamins last week. Of course, first I read the fine print on the coupon that came out of the register when I used my CVS Extra Care Card. And no kidding:...
