We Fear What We Don’t Understand

Once again, brilliant marketing dude Seth Godin has me thinking. Read his story about apples and experts. Here’s what that makes me think of: We act as our clients’ experts in various fields. The Computer Answer Guy fixes broken IT models. PC-VIP...

The Biggest Business Change EVER

OK, folks, READ THIS, and then listen up . . . I’ve said before that Seth Godin is a genius, and for me this just proves it, more, and again. The one that stopped me in my tracks was this tip for holding on to customers: You can create switching costs, so that...

Sewing Machines. Still Own One?

OK, I already know the answer to that one. You might own a sewing machine, but it’s pretty likely that unless you’re one of an all-but-vanished breed, you don’t. But there was a time not all that long ago when everyone did. My father’s wife,...