by Jeff Yablon | Dec 11, 2009 | Business Process, Customer Service, Media
Still on the fence over Twitter, Facebook, and social networking in general? Look to France for an understanding of why the most important business change you can make is jumping in, and right now. This week, the LeWeb conference went down in Paris. It attracted a...
by Jeff Yablon | Dec 2, 2009 | Media
Yes, it’s true. This guy updated his Facebook status and used Twitter to tell the world (or at least his world) what had just happened . . . in front of his new wife, the (in on the plan) minister, friends, family, and God. Thanks to Michael Arrington, who I...
by Jeff Yablon | Nov 23, 2009 | Business Process
Did you know a policeman can order you to Tweet, and If you refuse you can be arrested? Got your attention, didn’t I? It’s true; at an event promoting the actions of one of the latest teen sensations, the crowd got out of control. One of the people...
by Jeff Yablon | Nov 6, 2009 | Media
Have you ever said something you wished you could “take back”? Of course. Have you done it on Facebook, Twitter, or another social media site? Good luck. Social Media extends the limits of “no backsies” to a level we never thought of as kids....
by Jeff Yablon | Oct 1, 2009 | Business Process, Media
Here’s a tough one: What if you know about an amazing piece of software, but you don’t use it because it adds to conflicts that other software has with . . . everything? Do you choke it down and use it anyway? Do you recommend it to others? In my case the...