by Jeff Yablon | May 12, 2010 | Business Process
Forgive me for lack of speed; I needed to let this one roll around in my head for a few days: Motorola is enjoying a business resurgence. Owing to their decision to start making SmartPhones based on the Google Android operating system, Motorola has become profitable...
by Jeff Yablon | May 6, 2010 | Business Process, Development
Once upon a time, I spent a few years working for Verizon. It was an amazing and eye-opening professional experience for me, and although I ultimately came back to the world of small business development I learned quite a bit during my time working for one of the...
by Jeff Yablon | Apr 26, 2010 | Business Process
Remember back when Google launched the Nexus One SmartPhone and told us we should expect to see “their” phone on every major phone network? I commented at the time that the Google Phone looked like way less business change than Google wanted us to believe...
by Jeff Yablon | Apr 1, 2010 | Business Process
Wondering what ever happened to the Android 2.1 upgrade for Droid that Verizon promised on January 6 when Google’s Nexus One was released? Remember when they said they’d start rolling it out on March 18, only to change their minds at the last minute?...
by Jeff Yablon | Mar 5, 2010 | Business Process, Customer Service, Development
Think Customer Service is an oxymoron? Turns out you’re right. I’ve written on this topic before. From the supposed communications expert who told me that she didn’t want to hear my opinion, to the software company that thought a good way of doing...
