PUTTING THE BUSINESS IN BUSINESS
with The Answer Guy
THE ‘BUSINESS’ PART OF BUSINESS
Curvy, Hilly, Dark and Truck-y (Doing Almost Everything Right)
Sometimes you're rolling along doing almost everything right, and it's good enough. Other times, doing almost everything right will get you dead. Like when the road you're on is curvy, hilly, dark and truck-y ... and rain starts falling. This popped into my head a...
Is There Any Liking Donald Trump?
Is liking Donald Trump possible? Silly question, right? Whether you're one of them or not, it seems that many, many people like Donald Trump; liking Donald Trump is totally possible. Or at least it's possible to be moved by Donald Trump to the point that you'd vote...
Airline Customer Service Fuzzy Logic
Customer Service is one of those things that lies right in between incredibly easy and near-impossible. Often, Airline Customer Service in particular seems like a complete oxymoron. But in a world of a gazillion transactions and ever-decreasing personalization, maybe...
Birmingham Alabama Customer Service? SOAP!
Rub-a-dub-dub, it's Birmingham Alabama Customer Service in the tub. There's no joke about hotels, soap, or Birmingham Alabama here. I happen to be in Birmingham this week, and the soap in my hotel bathroom is as you see in the video; it's a Neutrogena bath bar, with...
Business Change Highlights
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