PUTTING THE BUSINESS IN BUSINESS
with The Answer Guy
THE ‘BUSINESS’ PART OF BUSINESS
JetBlue: A Study in Great Customer Service
JetBlue says they want to bring humanity back to air travel. Today, they proved their point. Listen to this: I'm in Miami for a few days. I happened to fly JetBlue. I'll be returning to New York on Monday, and as seems to be the standard in my life lately found myself...
Are You More Like Google, or Amazon?
It's occurred to me that there are three big driving-the-way-the-Internet-works companies left (for now) to talk about. Maybe four if you count Facebook. Who are these companies? You've guessed it; Google, Amazon, and Apple control the world. And honestly, Apple is...
Keeping Google Keep (or using Evernote)
Google, ever-more focused on being involved in every part of every one of our every moves, has released something new. Ignoring the issue of Google's trustworthiness, or what happens when your stuff is in 'The Cloud', Google Keep is . . . well, it might be a Keeper....
‘Pics of My Homies’, and Artificial Intelligence at Facebook
Are you one of the people who are still actually using Facebook? You're not alone, of course, but Zuck & Co. see their pending irrelevance coming. That's why they created Facebook Graph, a new way of searching Facebook that, when it works right, is a pretty neat...
Business Change Highlights
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