by Jeff Yablon | Jun 23, 2011 | Business Process, Media
STOP DOING DUMB THINGS IN PUBLIC! As beautiful a place as Santa Barbara, CA is, there’s something very, very ugly happening there. Social Intelligence, a company that supports the human resource function at other companies, has started selling intelligence it...
by Jeff Yablon | Jun 22, 2011 | Business Process, Media
Congratulate me. I’m about to have dinner with President Barack Obama. No kidding. Just yesterday, Vice President Joe Biden dropped me a line telling me that my chance at dinner with Barack Obama—yes, that Barack Obama—was as good as anyone’s and all I...
by Jeff Yablon | Jun 20, 2011 | Business Process, Customer Service, Media
A couple of weeks ago, I told you about how The New York Observer Used Me As a Source for a Story on David Pogue. In that piece, I referred to The Observer as New York City’s fourth biggest newspaper. The Top Three, in no particular order, are The New York...
by Jeff Yablon | Jun 16, 2011 | Customer Service, Media
You might think that after the issues I’ve had with Gizmodo I’d have stopped reading them. Not so; keeping up with the glut of media/blogging outlets has made me realize that Gizmodo does great work. I point this out in a piece about Apple and Customer...
by Jeff Yablon | Jun 15, 2011 | Media, Search Engine Optimization SEO
Yesterday, Google made search better. They did! Honest! Just Ask Them! Umm … better for SEO Consultants, maybe. Worse for you, though. Google has announced a new feature in their search algorithm that they’re calling Google Instant Pages. And the way it...
by Jeff Yablon | Jun 14, 2011 | Business Process, Marketing, Media
I wasn’t thinking about Seth Godin when I got to Los Angeles for the Ph. D. robing of Dr. Barbara Yablon Maida. But a couple of evenings ago I found myself at a party attended by some very smart people. And talking about Answer Guy Central with one of those...
