by Jeff Yablon | Apr 29, 2010 | Business Process, Customer Service
You know what I hate? Tofu (insert sound of angrily indignant health-conscious readers here). Actually, what I really hate is when I do business with a company that makes a promise and doesn’t keep it. There are lots of flavors and shadings to that, of course,...
by Jeff Yablon | Apr 28, 2010 | Business Process
Jason Calacanis, currently the CEO of Mahalo and a guy with a long track record of creating stuff in the tech world that sells for a bundle of money, isn’t known for being all warm and fuzzy. Or even a particularly nice guy. OK . . . not direct enough. From all...
by Jeff Yablon | Apr 27, 2010 | Business Process
Today is my birthday. I’m getting very little done because . . . well, because it’s my birthday! But on other days I don’t really have an excuse. I use software to keep me on track, to track my time, and to keep me from forgetting things. I’ve...
by Jeff Yablon | Apr 26, 2010 | Business Process
Remember back when Google launched the Nexus One SmartPhone and told us we should expect to see “their” phone on every major phone network? I commented at the time that the Google Phone looked like way less business change than Google wanted us to believe...
by Jeff Yablon | Apr 23, 2010 | Business Process
Just yesterday I asked a question: can you really trust Google’s tools enough to run your business in the cloud? And it got me thinking about yet another initiative Google recently announced: printing documents in the cloud. I’m not talking Google’s...
