by Jeff Yablon | Apr 15, 2010 | Business Process
I’m all for privacy. To be honest, privacy is a relatively new phenomenon sociologically and absent issues like identity theft and stealing from other simply by having their private data and knowing how to misuse it privacy shouldn’t really be that big a...
by Jeff Yablon | Apr 14, 2010 | Customer Service
This morning I got to work, and found a comment in my in-box. One of our subscribers to this blog had taken exception to something that happens here at Answer Guy Central. Here’s the way things work: each time a new visitor comes here, we point out as they leave...
by Jeff Yablon | Apr 13, 2010 | Business Process, Media, Search Engine Optimization SEO
Over the years since this Internet thing started taking hold, there’s been a lot of debate over an important question: Are Bloggers Journalists? Of course, the question seems more important to former journalists who are unable to find work than it does to most...
by Jeff Yablon | Apr 12, 2010 | Search Engine Optimization SEO
How fast is your web site? You ask yourself that question all the time, right? You don’t want your customers waiting around for pages to load, and you certainly can’t risk losing the interest of someone new as they wait to see your web site for the first...
by Jeff Yablon | Apr 9, 2010 | Business Process
Business Change is a odd thing. We all know we have to be constantly changing our businesses to adapt to … well, changing business … but should business change be active or passive? Proactive or reactive? And is it ever a good idea to anger your suppliers?...