by Jeff Yablon | Jan 6, 2010 | Business Process, Design, Development, Search Engine Optimization SEO
I’ve written about Coopetition a few times. It’s one of my favorite topics when business change is on the table, and depending on how you view it, coopetition is either very easy or almost impossible to understand. In a nutshell, the idea is that you...
by Jeff Yablon | Jan 6, 2010 | Business Process
A few weeks ago I had some harsh words for David Pogue. Dave, The New York Times’ lead technology columnist—among other things—had expressed an opinion about copy protection that I felt was so out of touch with reality he needed to be called on it. Pogue...
by Jeff Yablon | Jan 5, 2010 | Customer Service
What do you do when your computer breaks? If you’re a smart business in the New York City area you call The Computer Answer Guy, of course, and if you’re a business almost anywhere who wants to prevent computer issues before they happen you use PC-VIP. But...
by Jeff Yablon | Jan 4, 2010 | Business Process
Where do you get your business computer support? You should get it from either PC-VIP or The Computer Answer Guy, but because our two stellar support options—great as they are—each serve specific groups, you’re forgiven if you use someone else. If you use...