by Jeff Yablon | Jan 12, 2012 | Customer Service, Media, Search Engine Optimization SEO
When I went so far yesterday as to state that Verizon Wireless Customer Service is a model for what’s broken in the USA, and re-name The Answer Guy’s Customer Service Wall of Shame to the Verizon Wireless Customer Service Wall of Shame in their honor, you...
by Jeff Yablon | Jan 11, 2012 | Business Process, Customer Service, Search Engine Optimization SEO
Here’s how bad customer service is at Verizon Wireless: I’m renaming The Answer Guy’s Customer Service Wall of Shame to The Verizon Wireless Customer Service Wall of Shame. While we do lots of things for businesses here at Answer Guy Central, when I...
by Jeff Yablon | Jan 10, 2012 | Business Process, Search Engine Optimization SEO
Is it really almost two years since Chatroulette showed up, grabbed our attention for a few seconds, and then disappeared? Amazingly, yes. And while both that link to a piece here at Answer Guy Central and this story about the legality of Chatroulette continue to...
by Jeff Yablon | Jan 9, 2012 | Business Process, Media
When I told you about Google Music and the immense amount of bandwidth it consumes, I never thought that something so innocuous could actually trump that kind of media streaming and cost you more. Hello, Siri. Although I’ve been writing about Apple’s...
by Jeff Yablon | Jan 6, 2012 | Business Process, Media
A couple of years ago, Mahalo founder Jason Calacanis did something stupid when he unleashed a public tirade against an employee who’d had the nerve to stop working for him. It seems as though Calacanis learned from his mistake; he’s probably still not the...
