by Jeff Yablon | May 8, 2012 | Business Process, Customer Service
Today is the fourth birthday of two of the three computers I use regularly. I talk about the three computers I use as though that’s all there are, but of course I really use many more computers than that. Not including my SmartPhone, I also use cloud-based...
by Jeff Yablon | May 7, 2012 | Business Process, Media
Oh, that pesky Facebook “Like” button. It turns out that your friends seeing what you read isn’t the only think that Facebook can broadcast to get you into trouble. Now, your ‘Likes’ can be held against you. And frighteningly, that...
by Jeff Yablon | May 4, 2012 | Business Process, Media
Yesterday, I told you about Sex.com becoming the Pinterest of Pornography. I wrote about that to illustrate the way social networking, done correctly, operates, and acknowledged that I talk about that topic pretty often. I also talk about Piracy quite a bit. Media...
by Jeff Yablon | May 3, 2012 | Business Process
If you’re bored with me talking about Facebook doing social networking the wrong way, get ready: this won’t be boring at all. But it also isn’t a safe topic for work, and maybe not even in your home, depending on your circumstances. Please do NOT...
by Jeff Yablon | May 2, 2012 | Business Process, Media
About ten years ago, an acquaintance found himself spending a few weekends in the Westchester County Jail after he was convicted of a “computer crime” under the regime of then-Westchester-County-District Attorney Jeanine Pirro. Ms. Pirro was one of those...
