by Jeff Yablon | Jun 22, 2011 | Business Process, Media
Congratulate me. I’m about to have dinner with President Barack Obama. No kidding. Just yesterday, Vice President Joe Biden dropped me a line telling me that my chance at dinner with Barack Obama—yes, that Barack Obama—was as good as anyone’s and all I...
by Jeff Yablon | Jun 21, 2011 | Business Process
For just the second time, we’re going to talk about chess. More specifically, for a second time we’re talking about former chess grandmaster Gary Kasparov, widely considered one of the best chess players ever, and presumably, therefore, a very smart dude....
by Jeff Yablon | Jun 20, 2011 | Business Process, Customer Service, Media
A couple of weeks ago, I told you about how The New York Observer Used Me As a Source for a Story on David Pogue. In that piece, I referred to The Observer as New York City’s fourth biggest newspaper. The Top Three, in no particular order, are The New York...
by Jeff Yablon | Jun 17, 2011 | Business Process, Customer Service
With apologies for its quality (remember, there’s no way to do a screen grab of an Android SmartPhone, so I needed to take a picture to show you this), look at this shot illustrating my SmartPhone’s battery usage during a short period yesterday. See that...
by Jeff Yablon | Jun 16, 2011 | Customer Service, Media
You might think that after the issues I’ve had with Gizmodo I’d have stopped reading them. Not so; keeping up with the glut of media/blogging outlets has made me realize that Gizmodo does great work. I point this out in a piece about Apple and Customer...
