by Jeff Yablon | Jun 15, 2015 | Business Change Highlights, Content
Whether the subject is marketing, technology, people, money, or pretty much anything else, managing your business can be tricky. No more so than when it comes to protecting the value of your web site. We’ve mentioned several variations on this theme. A couple...
by Jeff Yablon | Jun 14, 2014 | Business Change Highlights, Customer Service, Influency
If you missed me last week, it’s because I did something very stupid … followed by something smart. First, I trusted a company that deserved no such trust, and then I started paying them a lot more—just so I could get customer service. There are two...
