by Jeff Yablon | Jun 29, 2010 | Business Process
I’ve weighed in with my opinion on patents—particularly software patents—a few times. For the most part, I think software patents are a very bad idea, because they describe process, and process can’t be patented. Unless, of course, it can be. “The...
by Jeff Yablon | May 5, 2010 | Media
True story: This morning I was sitting in the home of a friend who’s selling that home. The doorbell rings, followed by the immediate entrance of my friend’s real estate broker. There was an open house and a showing scheduled. My friend hadn’t been...
by Jeff Yablon | Apr 29, 2010 | Business Process, Customer Service
You know what I hate? Tofu (insert sound of angrily indignant health-conscious readers here). Actually, what I really hate is when I do business with a company that makes a promise and doesn’t keep it. There are lots of flavors and shadings to that, of course,...
by Jeff Yablon | Apr 28, 2010 | Business Process
Jason Calacanis, currently the CEO of Mahalo and a guy with a long track record of creating stuff in the tech world that sells for a bundle of money, isn’t known for being all warm and fuzzy. Or even a particularly nice guy. OK . . . not direct enough. From all...
by Jeff Yablon | Apr 22, 2010 | Business Process
The shoemaker’s kids don’t have shoes. I’ve been known to apply that old saw to lots of situations. Friends get angry at me when I do it, clients pay me to teach them about making sure they have shoes of their own, and because I’m human...
