by Jeff Yablon | Jan 19, 2011 | Business Process, Marketing, Media, Search Engine Optimization SEO
A few months ago, The New York Times instituted a new policy: they made their reporters available for comment. It’s unusual for a large company to put their employees “out there” in that way, and groundbreaking to mandate that semi-famous (and even...
by Jeff Yablon | Jan 11, 2011 | Business Process, Customer Service, Search Engine Optimization SEO
Let’s continue the Julien Smith love-fest. Today’s “Julien Smith is brilliant” angle? Business Change. Last week I told you about Julien Smith’s common-sense diet plan. It’s based on a few very simple ideas, and if you need to lose...
by Jeff Yablon | Oct 26, 2010 | Business Process
Articles like this one are published thousands of times each day, millions of people read them, and they’re . . . wrong. And now you know why you need to hire The Answer Guy to help guide your business change. The author of that article has the right...
by Jeff Yablon | Oct 12, 2010 | Business Process, Content
A few weeks ago I came across an article in The New York Times that struck me. It was about Football, Software, and Patents and Copyrights, which might seem like subjects that shouldn’t be able to be discussed all together. Guess Again. To the disinterested,...
by Jeff Yablon | Sep 1, 2010 | Business Process
Just when the telecommunications giants thought they had flat-rate data plans headed out the door, here comes The Puck. If you look at the oh-so-slick website home of The Puck (3/22/2012: well, Puck no, again … The Puck is dead, and Clearwire has replaced it...
