by Jeff Yablon | Mar 5, 2012 | Customer Service
Hanging out on Manhattan’s Upper East Side, I get to experience a lot of overpriced restaurants serving food that isn’t very good. Beyoglu is not one of those restaurants. Beyoglu NYC, a Mediterranean cafe and restaurant on Third Avenue, serves pretty...
by Jeff Yablon | Feb 13, 2012 | Business Process, Customer Service, Search Engine Optimization SEO
I have a story for you. Or more specifically, STORY has a story they hope you’ll be interested in. Story is a new retail concept, being told in oh-so-chic Chelsea, a neighborhood in New York City where the beautiful people live, work, and if Story has anything...
by Jeff Yablon | Jan 13, 2012 | Business Process, Customer Service
Customer Service is expensive. I’ve picked on Verizon Wireless for the last couple of days, and they deserve it. I went so far as to rename The Answer Guy’s Customer Service Wall of Shame to The Verizon Wireless Customer Service Wall of Shame in their...
by Jeff Yablon | Jan 12, 2012 | Customer Service, Media, Search Engine Optimization SEO
When I went so far yesterday as to state that Verizon Wireless Customer Service is a model for what’s broken in the USA, and re-name The Answer Guy’s Customer Service Wall of Shame to the Verizon Wireless Customer Service Wall of Shame in their honor, you...
by Jeff Yablon | Jan 11, 2012 | Business Process, Customer Service, Search Engine Optimization SEO
Here’s how bad customer service is at Verizon Wireless: I’m renaming The Answer Guy’s Customer Service Wall of Shame to The Verizon Wireless Customer Service Wall of Shame. While we do lots of things for businesses here at Answer Guy Central, when I...
