by Jeff Yablon | Jan 13, 2010 | Customer Service, Media
If I hadn’t seen it I wouldn’t believe it. Yesterday the Huffington Post ran an opinion piece about communications. Specifically, it was about e-mail and how the impersonal, lacking-in-inflection nature of the medium leaves—even creates— too much room for...
by Jeff Yablon | Nov 9, 2009 | Business Process
I am so horrified by this thought, I almost don’t have words to describe it. Don’t worry; I’ll find some. The New York Times is reporting on a report by CTIA. The upshot? In June 2009, American cell phones sent 135.2 billion text messages. Amazing...
