by Jeff Yablon | Jan 6, 2011 | Business Process, Customer Service, Marketing, Search Engine Optimization SEO
Julien Smith Rocks. I’m not prone to gushing that way. I think Anthony Robbins is a fraud, I believe Chris Brogan, smart as he is, to have very little of any real importance to say, and in my eyes Ken Rutkowski, a great guy and former business partner, is...
by Jeff Yablon | Dec 22, 2010 | Business Process
If you’ve missed it somehow, I’m not a big fan of style over substance. It’s why I spend a lot of time in jeans and a few good sports jackets instead of continuing to blow out my wardrobe the way I did years ago. And so every now and then I pick on...
by Jeff Yablon | Mar 22, 2010 | Business Process, Media
Last December, I had the opportunity to interact at a webinar with Chris Brogan and Julien Smith, the authors of Trust Agents. This book has been a New York Times Bestseller for months, and I can tell you from my subsequent contact with them that both Chris and Julien...
by Jeff Yablon | Dec 15, 2009 | Business Process
So I’ve just listened to Chris Brogan and Julien Smith on a webcast talking about the subjects in their book Trust Agents. These guys are amazing communicators, and the book is . . . nice. But here’s the question: How do you REALLY create trust? If...
