by Jeff Yablon | Mar 16, 2012 | Business Process, Customer Service
If you’re drunk in a bar in Michigan this Saint Patrick’s Day and you see this QR Code on a coaster, go ahead and scan it. Maybe a ride will show up. Despite the “I’m Drunk” caption, the QR Code you see above will bring you to a page...
by Jeff Yablon | Mar 28, 2011 | Business Process, Customer Service, Search Engine Optimization SEO
I spend a lot of time thinking about customer service. If you read these words regularly, you know that customer service is so important an idea around here that we’ve gone so far as to erect The Answer Guy’s Customer Service Wall of Shame … a wall...
