by Jeff Yablon | Oct 18, 2011 | Business Process, Marketing
This story is about “Ruffles”. Ruffles isn’t for sale, but as cute puppies go, he’s right at the top of the heap. I found Ruffles’ picture on Facebook, on the profile of a woman I had never met when I posted Ruffles’ picture on...
by Jeff Yablon | Oct 5, 2011 | Business Process
When I told you about The Facebook Timeline Version and its impact on privacy last week I was pretty laid back about it. Yes, Facebook is setting us all up to disclose even more information about ourselves than we had already been giving away, but at the same time I...
by Jeff Yablon | Sep 27, 2011 | Business Process, Media
Here’s what my Facebook profile looks like right now: And here’s what it’s going to look like in three days: Isn’t that new version pretty? Doesn’t it make you want to use Facebook more and more and share stuff and stay engaged, be all...
by Jeff Yablon | Aug 31, 2011 | Business Process
If it didn’t come directly from Google Chairman Eric Schmidt it would sound paranoid. But it does: Google+ isn’t a social network; it’s a way of keeping tabs on you. OK, so I made the words a little stronger than could be called a direct quote. But...
by Jeff Yablon | Jul 14, 2011 | Business Process, Customer Service
In this week’s Google+ -fest, I’ve pointed out a few things about Google’s Facebook-targeted social networking effort that I hope get you thinking. Today, the most important thing about Google+ : Google is listening to user feedback. This is the most...
