by Jeff Yablon | Feb 7, 2012 | Business Process, Design, Media
Since Apple announced their plans for world domination of electronic books a couple of weeks ago, I’ve been busy telling you about a few other business change issues. The MegaUpload/Carpathia story is huge, of course, and the new face of retail as envisioned by...
by Jeff Yablon | Feb 3, 2012 | Business Process, Marketing, Media
Oh to live on Sugar Mountain, with the barkers, the colored balloons, and the music pirates replacing the music labels. You can’t be twenty on Sugar Mountain, unless you’re ready for business change. My youngest son, just a couple of years away from being...
by Jeff Yablon | Feb 2, 2012 | Business Process, Development, Media
Every now and then, I talk about coopetition. It’s one of those words you might have to double-take, not sure if it’s a misspelling, and when you’re sure you’re read it right it can become a word that you think I’ve made up. It’s...
by Jeff Yablon | Jan 31, 2012 | Business Process, Content, Customer Service, Media
This is a story about customer service. Or maybe it’s about file sharing, copyright infringement, due process, and piracy. Or maybe it’s just about being very, very careful with the way you store your data. On February 2, 2012, Carpathia, the company that...
by Jeff Yablon | Jan 30, 2012 | Business Process, Design, Marketing, Media
Why is is so hard, the more we communicate, to actually say anything? Even more: if you do manage to say something why does social networking make it so easy for people to apply the wrong context to what you say—or apply no context at all? Last night, Brian Clark, a...
by Jeff Yablon | Jan 26, 2012 | Business Process, Marketing, Media
I’ve mentioned Chris Brogan here quite a few times. Sometimes, I praise him. More often, I call Mr. Brogan out for being disingenuous, or inauthentic. Once, I suggested Chris wasn’t very smart, which he didn’t care for (although I think he missed the...
