by Jeff Yablon | Jan 31, 2012 | Business Process, Content, Customer Service, Media
This is a story about customer service. Or maybe it’s about file sharing, copyright infringement, due process, and piracy. Or maybe it’s just about being very, very careful with the way you store your data. On February 2, 2012, Carpathia, the company that...
by Jeff Yablon | Jan 30, 2012 | Business Process, Design, Marketing, Media
Why is is so hard, the more we communicate, to actually say anything? Even more: if you do manage to say something why does social networking make it so easy for people to apply the wrong context to what you say—or apply no context at all? Last night, Brian Clark, a...
by Jeff Yablon | Jan 27, 2012 | Business Process
Oh-My-God-I’ve-Never-Seen-Anything-Like-That-Dress-You-Are-So-Hot-I-Can’t-Even-Believe-It! Yesterday, I was in the car, listening, as old dudes like me tend to, to the news. And a piece came on that almost made me veer off the road. It described the...
by Jeff Yablon | Jan 26, 2012 | Business Process, Marketing, Media
I’ve mentioned Chris Brogan here quite a few times. Sometimes, I praise him. More often, I call Mr. Brogan out for being disingenuous, or inauthentic. Once, I suggested Chris wasn’t very smart, which he didn’t care for (although I think he missed the...
by Jeff Yablon | Jan 25, 2012 | Business Process, Media, Search Engine Optimization SEO
Whenever I decide to write about privacy, I always cringe a little. As I’ve said more than a couple of times, privacy is a relatively new idea, has never really existed, and is impossible to legislate. The very idea of privacy is so complicated it makes my head...
