by Jeff Yablon | Jul 17, 2017 | Customer Service
Ladies and Gentlemen, it’s time for everyone’s least favorite game … let’s play Adventures in Web Hosting! It’s been a while since I’ve written about web hosting, and I would have liked it to be a while longer. The topic is dull and...
by Jeff Yablon | Jul 11, 2017 | Business Change Highlights, Business Process
Elon Musk is one of the most successful men in the world. It’s amazing that one person can have as many top-flight successes as he does, and if you’re anything like me you’ve thought at least once about where Elon Musk’s almost magical...
by Jeff Yablon | Jul 6, 2017 | Business Process, Content, Customer Service
How many friends do you have? How many are “internet friends”? Even more: how much thought have you given to what it takes to make friends—or about keeping friends on the Internet? I’m not talking about how unsocial social media can be. I’m...
by Jeff Yablon | Jun 27, 2017 | Business Change Highlights
Is there a Google Monopoly? In Europe? Today? If that three-question question seems awkward and clumsy it’s because … it is. And that’s the point. The European Union has handed down an almost unbelievably large fine because of what it sees as...
by Jeff Yablon | Jun 20, 2017 | Business Change Highlights
Here come the data vampires. And they vant to thuck your wallet.. Barely funny, I know. Couldn’t resist; let’s move on. While most of us have unlimited data plans at our homes and offices—and more and more on mobile devices as well—the idea that data is...
