by Jeff Yablon | May 23, 2011 | Business Process, Content
Ryan Giggs had an Affair With Imogen Thomas. There, I said it. I don’t know if it’s true, by the way. In fact, until this morning I had never heard of either the British soccer star Mr. Giggs or the model-turned-reality-TV-contestant Ms. Thomas. But if...
by Jeff Yablon | May 20, 2011 | Business Process, Customer Service
Apple Macintosh Computers Get Viruses. Apple doesn’t like to admit that. In fact, Apple has a long history of claiming that you won’t get a computer virus if you use a Macintosh, while the real truth has always been Macs get fewer viruses only because...
by Jeff Yablon | May 19, 2011 | Business Process, Content
Sometimes, the best business change you can make is when you “go back to your roots”, Rewind to what you know best. Stop being “cute”. Today, for the first time in a long time, David Pogue wrote a column that was worth reading. I say that,...
by Jeff Yablon | May 18, 2011 | Business Process, Content, Media, Search Engine Optimization SEO
If you want to find a ripped-off copy of the KFC recipe for chicken, or Mrs. Fields’ Chocolate Chip Cookies, search engines like Google are ready to do your bidding. And actually, there’s some question as to whether recipes can even be copyrighted. For...
by Jeff Yablon | May 17, 2011 | Business Process, Media
Yesterday, in the course of congratulating my son Gary Yablon on his graduation from Rowan University, I interwove a story about how hard it can be to make a living in a changing business. I also made a few points about expectations; the reason it’s hard to be a...
