by Jeff Yablon | Oct 2, 2015 | Business Process
Over the years, I’ve written quite a few times about privacy. And the theme has been, pretty consistently, that privacy is dead; privacy is an illusion. Today, I came across an article that reminded me how true this is, and for how long it’s been so, and...
by Jeff Yablon | Sep 29, 2015 | Business Process, Content
It’s a good bet that at some point during any visit here you’ll notice that handsome devil, Will, The WordPress Helper. Will is was the mascot of The WordPress Helpers, formerly one of the sites in the PC-VIP family. Our web sites get about a thousand...
by Jeff Yablon | Sep 16, 2015 | Business Process, Content, Media
Life, as we all know, imitates Art. Unless it’s the other way around. The media business has long been a great example of nobody being quite sure what activity drives which, and recently a long piece in The New York Times Sunday Magazine waxed...
by Jeff Yablon | Aug 26, 2015 | Business Process, Customer Service
Business is hard. Besides getting people’s attention to begin with, gaining customers is the hardest part. So once you have customers, there’s very little doubt that holding onto them is the most important thing you can be doing to ensure your...
by Jeff Yablon | Aug 19, 2015 | Business Change Highlights, Business Process, Design
By nature, the shape of business change is in flux. Yesterday, Google gave that statement a literal meaning. Seems like the shape of business change is now round. This isn’t as trivial as it might seem. Whether we’re talking about coopetition or the...
