by Jeff Yablon | Nov 6, 2012 | Business Process, Influency, Media
Is Nate Silver an Android? I’d actually enjoy knowing if the most famous statistician in the world uses an iPhone or an Android device (gotta believe it’s Android). Today being Election Day in the USA, I’m at a cross-roads where I ask myself a lot of...
by Jeff Yablon | Oct 31, 2012 | Content, Influency, Marketing, Search Engine Optimization SEO
If The Graduate was made today, ‘Plastics, Benjamin, Plastics’ wouldn’t matter. Today, the best advice a middle-aged guy can offer a recent graduate is “long tail marketing and search engine optimization, son, long tail marketing and search...
by Jeff Yablon | Oct 26, 2012 | Business Process, Customer Service, Influency, Marketing, Search Engine Optimization SEO
It’s Friday, and I was planning to put the lid on the continuing saga of Bad Customer Service at Virgin America today. But through the innocuous act of checking the long-term weather forecast this morning, those plans have changed. Virgin America, I’ll...
by Jeff Yablon | Oct 23, 2012 | Customer Service, Influency
Sometimes, pushing is the wrong strategy. Of course, if you believe that “the squeaky wheel gets the grease”, you push. You push all the time. You explore. As I’ve heard pointed out in various ways by many people, “little boys just can’t...
by Jeff Yablon | Oct 16, 2012 | Business Process, Content, Influency, Marketing, Media, Search Engine Optimization SEO
Think you should leave Britney alone? Think again. I’m about to do a 180 degree turn on something I’ve said here a few times. Pay attention, though, because as I turn, I’m also going to be moving the circle. Just like YouTube has. Last week, Google...
by Jeff Yablon | Apr 25, 2012 | Business Process, Influency, Search Engine Optimization SEO
Back in the day, when I spent a lot of time being The Computer Answer Guy, I built my street cred giving a little talk about how you couldn’t go wrong being full-on into all things Microsoft. I’m no longer inclined to throw my mind and soul into the goings...
