by Jeff Yablon | Aug 11, 2017 | Business Change Highlights
Despite being a long-suffering New York Knicks fan, I have no reason to Hate The Heat. Sure, my team’s inter-division rival is pretty much always better than we are, but Hating the Heat? Not in my DNA. If you’re a fan, though, you may have just gained a...
by Jeff Yablon | Aug 2, 2017 | Business Change Highlights, Business Process
One of the biggest problems in business change and business process has always been the way we do recruiting. And the era of Internet job postings has actually made this worse, but that’s a discussion for another day. The good news is that one part of...
by Jeff Yablon | Jul 27, 2017 | Business Change Highlights
Women can’t negotiate. Go ahead; yell and scream and call me a sexist. Problem is, at least one quite-successful woman business investor and executive agrees. She phrases it not that women can’t negotiate, but that women don’t negotiate—and cites...
by Jeff Yablon | Jul 6, 2017 | Business Process, Content, Customer Service
How many friends do you have? How many are “internet friends”? Even more: how much thought have you given to what it takes to make friends—or about keeping friends on the Internet? I’m not talking about how unsocial social media can be. I’m...
by Jeff Yablon | Jun 20, 2017 | Business Change Highlights
Here come the data vampires. And they vant to thuck your wallet.. Barely funny, I know. Couldn’t resist; let’s move on. While most of us have unlimited data plans at our homes and offices—and more and more on mobile devices as well—the idea that data is...
