by Jeff Yablon | Jul 6, 2011 | Business Process
We’re liars. We’re cheaters. We’re programmed for infidelity, both in business and in our personal lives. Heard that before? The subject is rarely broken down across business change/personal change lines, but if you subscribe to “once a...
by Jeff Yablon | Jul 5, 2011 | Business Process, Customer Service
Did you know there was a newfangled thing called “PayPal”? It’s kind of convenient. PayPal acts like a bank, letting you move money around really easily and making it possible to handle your business’ collections efforts much more simply than...
by Jeff Yablon | Jun 29, 2011 | Business Process, Customer Service
Don’t you love a bargain? I practically jumped out of my shoes when my local CVS gave me a free bottle of vitamins last week. Of course, first I read the fine print on the coupon that came out of the register when I used my CVS Extra Care Card. And no kidding:...
by Jeff Yablon | Jun 28, 2011 | Business Process
One of my clients just made the switch to an Android phone. He’s a technology consultant and über-geek, and so he understood that in going Android he’d need to make some decisions about how he uses bandwidth on his wireless device. If he stays with the...
by Jeff Yablon | Jun 27, 2011 | Business Process, Marketing, Search Engine Optimization SEO
Does the idea of Search Engine Optimization make your skin crawl? Do you think SEO is snake oil? Let’s go all in: Does SEO Disgust You? Mark Schaefer at BusinessesGrow.com is disgusted by SEO. But unlike people who think SEO doesn’t work, or is some odd...