by Jeff Yablon | Jun 10, 2010 | Business Process, Media
I’m a nice guy. I swear, it’s true. But I take the contrarian view on lots of issues, and that can make dealing with me quite a challenge. I know this about myself. And I lay it right out and accept that there are going to be people who like me and others...
by Jeff Yablon | Jun 7, 2010 | Business Process, Design, Marketing, Media
Last week, I came across a news story that made me think, and got me talking with a colleague or two. You probably saw or read it: a woman sued Google when the directions she got from Google Maps put her in the wrong place at the wrong time at she was struck by a...
by Jeff Yablon | Jun 4, 2010 | Business Process, Customer Service, Media
Last November, I wrote a post detailing the customer service issues and software problems with SplashData ‘s SplashID for Android software. That post is the most popular page on the Internet dealing with the problems in SplashID for Android, and when SplashData...
by Jeff Yablon | Jun 2, 2010 | Media
Clients (and others) ask me all the time: how do I find something new to write about five times each week? My answer is simple: I’m passionate about what I write about, and the people who come here like it, get value from it, and call The Computer Answer Guy, or...
by Jeff Yablon | Jun 1, 2010 | Business Process, Content, Media
I knew the iPad was a terrible idea. And late last week we got proof: NBC has decided not to let its programs work on Apple’s new juggernaut device. This is huge . . . for now. Ready to wrap your head around a nearly-impossible-to-answer riddle? Whatever Steve...
by Jeff Yablon | May 25, 2010 | Business Process, Media
If you’re one of those “The Internet and Information Should Be Free” people, you probably don’t much care for the Wall Street Journal. The House that Rupert Murdoch Re-Built is one of the few places on the Internet where content has been...