by Jeff Yablon | May 6, 2011 | Business Process
Perception, as I’ve mentioned a few times, is reality. Whether the topic is the legal status of Groupon as a gift card mill, the speed of your web site and whether that chases people away, sanitation grades at restaurants in New York City, or even the question...
by Jeff Yablon | May 5, 2011 | Customer Service, Media
As connectivity has become more ubiquitous (and more of a constant necessity), I’ve learned new ways to stay connected. I’ve told you about how my netbook computer—an Acer netbook computer—makes it easy to keep going; this little thing was inexpensive, is...
by Jeff Yablon | May 4, 2011 | Business Process, Marketing, Search Engine Optimization SEO
Yesterday my phone rang. it was an attorney, looking to pick my brains and exchange ideas about Hubspot. The first part of that statement isn’t the part that matters, except that attorneys do tend to be pretty smart. And this guy was. He knew more about Hubspot...
by Jeff Yablon | May 3, 2011 | Marketing, Search Engine Optimization SEO
Who Really Caught Osama? I did. Now if I could just figure out how to collect that $25 million bounty on Osama’s head. Yesterday, playing on my desire to write some humor into the topic of how brilliant a guy Seth Godin is, include a word or two about the...
by Jeff Yablon | May 2, 2011 | Business Process
With Osama Bin Laden located and dead, you might wonder: what business change made it possible for us to find him after almost ten years? Was it Twitter? No. Osama Bin Laden is no longer among the ranks of the breathing because of Seth Godin. Before you get all...