by Jeff Yablon | Jan 6, 2011 | Bill Zeller Suicide Note
This is the saddest thing I’ve ever read. I found it at Gizmodo, a technology blog that isn’t known for being exactly warm and fuzzy. If you know someone like Bill Zeller, or if you are someone like Bill Zeller, please, please reach out to him or her. And...
by Jeff Yablon | Jan 6, 2011 | Business Process, Customer Service, Marketing, Search Engine Optimization SEO
Julien Smith Rocks. I’m not prone to gushing that way. I think Anthony Robbins is a fraud, I believe Chris Brogan, smart as he is, to have very little of any real importance to say, and in my eyes Ken Rutkowski, a great guy and former business partner, is...
by Jeff Yablon | Jan 5, 2011 | Search Engine Optimization SEO
Thanks, John Dvorak. I hadn’t thought of this. The venerable an oh-so-cranky columnist for PC Magazine has called, as I have for quite a long time, for the abolition of software patents. Welcome aboard my train, John. But Dvorak has added something: maybe Mr....
by Jeff Yablon | Jan 4, 2011 | Business Process, Content, Customer Service, Search Engine Optimization SEO
How can The Gorillaz be part of the evil that is the iPad? By using everybody’s favorite tablet computer well, and then watching their music label and bad writing make them look bad. Gizmodo, one of those incredibly popular technology blogs that has supplanted...
by Jeff Yablon | Jan 3, 2011 | Customer Service
I don’t imagine too many people expect good customer service at the Division of Motor Vehicles. It’s a state-run agency, staffed by people who get paid by the hour and whose productivity is barely measured, if at all. In short, there’s no reason for...
