by Jeff Yablon | Feb 7, 2012 | Business Process, Design, Media
Since Apple announced their plans for world domination of electronic books a couple of weeks ago, I’ve been busy telling you about a few other business change issues. The MegaUpload/Carpathia story is huge, of course, and the new face of retail as envisioned by...
by Jeff Yablon | Feb 6, 2012 | Business Process, Design
Last week, Google gave me $10, no strings attached. Well, OK, there was one string: I could only use the $10 through Google Wallet, a payment system designed to turn your SmartPhone into a debit card. Which is a very cool idea. But Google Wallet is a system I’m...
by Jeff Yablon | Jan 30, 2012 | Business Process, Design, Marketing, Media
Why is is so hard, the more we communicate, to actually say anything? Even more: if you do manage to say something why does social networking make it so easy for people to apply the wrong context to what you say—or apply no context at all? Last night, Brian Clark, a...
by Jeff Yablon | Nov 17, 2011 | Customer Service, Design
If you’ve never been to The Apple Store on Fifth Avenue in New York City, you’re missing something that can only be called “impressive”. Empty, this place is beautiful. Full of people, as it typically is even in the middle of the night (Apple...
by Jeff Yablon | Oct 25, 2011 | Business Process, Content, Design, Search Engine Optimization SEO
Sometimes, “Good Enough” is good enough. But only sometimes. And when designing your web site, you need to step up to something better than good enough. This isn’t going where you think it is. When Answer Guy Central was very young (and in fact was...
by Jeff Yablon | Oct 4, 2011 | Business Process, Design
When I talk evil business practice, it’s generally Apple or Google that’s in my cross-hairs. Apple does so many things disguised as features but really designed to dominate markets at its users’ expense that the “Apple is Evil”...
