by Jeff Yablon | Apr 24, 2013 | Business Process, Customer Service, Influency
I hate this story. I hate it because of how it got started, how it ends, and how I spent way too many hours over the last couple of weeks and especially the last couple of days. I hate that I’m not doing business with the Snappy Gator you see above. A couple of...
by Jeff Yablon | Apr 8, 2013 | Influency, Media
With The Answer Guy’s Daily Influency Videos now rolling out, I find myself being asked a new kind of question regularly: how do you do that? And my answer is starting to sound a lot like influency is as simple as getting a hot coffee … you need to ask the...
by Jeff Yablon | Mar 21, 2013 | Influency
Google, ever-more focused on being involved in every part of every one of our every moves, has released something new. Ignoring the issue of Google’s trustworthiness, or what happens when your stuff is in ‘The Cloud’, Google Keep is . . . well,...
by Jeff Yablon | Mar 19, 2013 | Business Process, Content, Influency, Media
Google penalties are a very bad thing. We’re careful to keep our clients’ Optimization strategies on the up-and-up so Google not only sees them as important and worthy of high search engine optimization rankings, but doesn’t ever see them as bad...
by Jeff Yablon | Mar 18, 2013 | Business Process, Influency, Media
We’re always looking for new forms of Influency and new ways to create business change. In fact, so is everyone, including huge telecommunications media companies like Verizon. Yes, I just called Verizon a media company. That’s a business change for sure,...
