by Jeff Yablon | Dec 2, 2016 | Business Change Highlights, Media
Media Piracy is big business. SERIOUSLY big business. Even today, with video stores all but gone and many people having moved past DVD players to streaming, you’ll find guys setting up on blankets covered in DVDs in populated urban areas. Look at all those cheap...
by Jeff Yablon | Nov 28, 2016 | Marketing
In what seems like a long-ago time, before the phrase “President-Elect Donald Trump” was even fathomable, this piece on Post-Truth Politics ran at The New York Times. My immediate takeaway was that in the era of Post-Truth Politics we’ve reached a...
by Jeff Yablon | Nov 22, 2016 | Marketing
One of the things we do for our clients is manage their marketing. And as the world of the intertubes gets more complicated something that’s more and more apparent is that the best marketing is disruptive marketing. And it occurs to me that purple strawberries...
by Jeff Yablon | Nov 17, 2016 | Business Process, Customer Service
If you’ve ever tried to get customer service from Uber, the following six words probably won’t surprise you: Uber Does Not Care About You. OK, eliminate the last two. It’s really Uber does not care; the part about you is incidental. This would be a...
by Jeff Yablon | Nov 11, 2016 | Business Process
It’s the death of the blog. Again. This time, depending on how you read the words “death of the blog”, there’s a new legitimacy to the claim. As the folks at WP Tavern point out, one of the most prolific and long-standing bloggers around has...
