by Jeff Yablon | Jun 15, 2015 | Business Change Highlights, Content
Whether the subject is marketing, technology, people, money, or pretty much anything else, managing your business can be tricky. No more so than when it comes to protecting the value of your web site. We’ve mentioned several variations on this theme. A couple...
by Jeff Yablon | Jun 4, 2015 | Customer Service
Yesterday, Dell introduced a new service they’ve dubbed Dell Consumer Premium Support (or some similar arrangement of those words). If you visit Dell Premium Consumer Support—at least so far—you’ll see the very corporate-looking page above, which...
by Jeff Yablon | May 5, 2015 | Business Process, Customer Service
You’d think it would be easier. Living as I do in Manhattan, there are more options for food delivery than you really need, and the range and volume jumps seemingly every day. It’s become amazing lately; Postmates lets you have pretty much anything...
by Jeff Yablon | Apr 4, 2015 | Marketing
Seth Godin may tower over Will, The WordPress Helper, but the two action figures are kindred spirits (albeit with Will having matching socks, even if you can’t see them). This week Seth was an unwitting commenter on The WordPress Helpers’...
by Jeff Yablon | Mar 8, 2015 | Business Process
Porn and social networking seem to be the two biggest drivers of both traffic and commerce on the Internet. So let’s talk about where they intersect. That’s right, it’s time we discuss Ello Porn. The two most prominent articles we’ve run here...
