by Jeff Yablon | Jun 20, 2014 | Business Process, Content
My post on The Washington Redskins and Trademarks has created a bit of a storm. An old friend basically called me childish, and … he may be right. In response, today I present Terrance and Phillip, two characters from South Park who were designed as idiots....
by Jeff Yablon | Jun 19, 2014 | Business Process
I grew up in Parsippany, New Jersey. I attended Parsippany High School, where, when I was there, the school mascot was the Redskins. Or One Redskin, or something. Each year, at pep rallies and football games, we had a student dressed up as that Redskin character. I...
by Jeff Yablon | Jun 17, 2014 | Business Process, Influency
It’s a pretty good bet that you own something from—or at least something reminiscent of—IKEA. Perhaps the world’s foremost expert at producing and distributing inexpensive furniture and home goods and teaching people how to outfit small spaces to feel like...
by Jeff Yablon | Jun 14, 2014 | Business Change Highlights, Customer Service, Influency
If you missed me last week, it’s because I did something very stupid … followed by something smart. First, I trusted a company that deserved no such trust, and then I started paying them a lot more—just so I could get customer service. There are two...
by Jeff Yablon | Jun 6, 2014 | Business Process, Media
LeBron James. Colin Kaepernick. Tiger Woods. Colin Cowherd? In a fun-filled round of which one of these is different?, you’d probably realize right away that Colin Cowherd is different from Mssrs. James, Woods, and Kaepernick. All three of the other guys are...