by Jeff Yablon | Sep 20, 2012 | Business Process, Content, Marketing, Media, Search Engine Optimization SEO
This morning, I happened to flip on “Good Morning America”. Like many people, I’ve given up on TV News, but I stumbled across ABC’s produced-by-the-news-division-but-felt-like-a-gossip-program vehicle and stuck around long enough to see the...
by Jeff Yablon | Sep 19, 2012 | Business Process, Media
Sometimes, this stuff all changes too fast, even for me, your friendly neighborhood business change guy. But the intersection between technology, business, and people’s behavior is one that we pay attention to, because there’s no other choice. And that...
by Jeff Yablon | Sep 18, 2012 | Customer Service
Dear Verizon Wireless: WHAT ARE YOU DOING DISABLING AN APPLICATION INSIDE MY PHONE??? Imagine you’re sitting in a New York City Taxi Cab. NYC Cabs are one of the places where NFC payments can be counted on to work, and as an owner of a Galaxy Nexus SmartPhone,...
by Jeff Yablon | Sep 14, 2012 | Business Process, Customer Service
Early this week, the folks at GoDaddy managed to break literally millions of web sites, simply by screwing up the DNS tables they maintain—or by being hacked. There are conflicting accounts of what happened at “NoDaddy”.This got me thinking. One of the...
by Jeff Yablon | Sep 13, 2012 | Business Process, Design
See this smile? It’s Apple making $100 million in ancillary revenue, all while staying on the right side of European lawmakers. In Europe, where all SmartPhones are mandated to have the same MicroUSB connector that so many phones in the States and elsewhere...
