by Jeff Yablon | Sep 12, 2012 | Business Process, Customer Service
What do you do when all of a sudden, your web site disappears? After you stop hyperventilating, you pick up the phone and start screaming at everyone you know who had anything to do with it. The designer. The code team. The company that “hosts” your site....
by Jeff Yablon | Sep 11, 2012 | Business Process, Content, Media, Search Engine Optimization SEO
How easy is it to “game the system” on review sites like Yelp? To find out, just have the President of the United States visit you and give him a bear hug. This story has been all over the news, so aside from liking the surprised look on President...
by Jeff Yablon | Sep 7, 2012 | Business Process, Marketing, Media
I have a habit of pointing out things that I think are bad. It can sound really negative, and I often fail to move forward by pointing out what the positives are from seeing and acting on—or against—these things I notice. We’re going to start changing that,...
by Jeff Yablon | Sep 6, 2012 | Business Process, Marketing, Media, Search Engine Optimization SEO
A couple of years ago, I asked whether the world has too many blogs. My answer now, as it was then, is that if you think a huge number of people are hanging on your every word and can’t wait for you to publish whatever is on your mind, you’re likely...
by Jeff Yablon | Sep 5, 2012 | Business Process, Design, Media
KICKSTARTER ! This week, an interesting piece got posted at NPR. The question it addressed was this one: When A Kickstarter Campaign Fails, Does Anyone Get The(ir) Money Back? Kickstarter has a response to that question, and while you can read it, I’ll sum it up...
