by Jeff Yablon | Oct 18, 2012 | Business Process
If you’re buried in minutiae, welcome to the business world. If you’re looking to change your business or change the way you do business, one of the best things you can do is cut out that minutiae. Sure, customer service matters. Marketing—especially long...
by Jeff Yablon | Oct 17, 2012 | Customer Service, Media
See these two smiling rich guys? Richard Branson (yes, that Richard Branson) and David Cush, the CEO of Branson’s Virgin Group subsidiary Virgin America Airline have a lot to smile about. The least of which, though, is that “Virgin America Customer...
by Jeff Yablon | Oct 16, 2012 | Business Process, Content, Influency, Marketing, Media, Search Engine Optimization SEO
Think you should leave Britney alone? Think again. I’m about to do a 180 degree turn on something I’ve said here a few times. Pay attention, though, because as I turn, I’m also going to be moving the circle. Just like YouTube has. Last week, Google...
by Jeff Yablon | Oct 15, 2012 | Business Process, Media
I’m pretty sure Barbara Eden was my first crush. I say this because I remember looking at the lady in the harem outfit watching I Dream of Jeannie and thinking how pretty she was. I was five years old at the time and we watched I Dream of Jeannie on a small...
by Jeff Yablon | Oct 12, 2012 | Business Process, Marketing
Once upon a time, computer users were either Mac People or PC People. You might think that’s still true, but “back in the day” the debate was contentious and continuous. PC users didn’t so much love Windows as they were used to it, and Mac...
