by Jeff Yablon | Oct 11, 2012 | Search Engine Optimization SEO
It’s almost time for the Presidential Election here in the USA. I supported Barack Obama four years ago, but this time around I find myself—despite still hoping President Obama gets four more years to do the job—disappointed in the options. Political statement...
by Jeff Yablon | Oct 10, 2012 | Business Process, Design
This morning, I opened up LinkedIn to look at my profile. Actually, that was “step two”. I received a message from LinkedIn this morning telling me that someone I used to work with had endorsed me as an expert in Lead Generation. I was surprised that this...
by Jeff Yablon | Oct 9, 2012 | Customer Service, Marketing, Search Engine Optimization SEO
I like talking about customer service. I believe in customer service, and that more and more your commitment to customer service will determine the success of your business and your business change. Last week, when I was attending the Barbara Yablon Maida Memorial...
by Jeff Yablon | Oct 5, 2012 | Customer Service
If you’re a regular reader, you might remember this story about Beyoglu, a Mediterranean restaurant on New York City’s Upper East Side. Either way, let me summarize: a few months back I described the indecipherable policy about bread and customer service...
by Jeff Yablon | Oct 3, 2012 | Business Process, Customer Service
This week, I’m in Los Angeles, attending the West Coast Memorial at UCLA for Dr. Barbara Yablon Maida. As I encounter more and more people with similar opinions of and feelings about my sister, it’s no surprise that I find myself thinking about perception...
